Strategic Plans
Centred Content
Reena Ready 2030
Rising to the Challenge
Over the past five years, Reena has experienced significant growth and successfully advanced the goals of the 2020–2025 Strategic Plan, Beyond 2020. This progress strengthened Reena’s mission to promote dignity, individuality, personal growth, and community inclusion for people with diverse abilities, grounded in Jewish values.
Reena Ready 2030: Rising to the Challenge sets the direction for the next five years.
The plan focuses on improving quality of life for people with disabilities and mental health needs by strengthening organizational and sector capacity, supporting caregivers and care providers, and building long-term sustainability. It prioritizes internal capacity, service excellence, and continued growth, positioning Reena as a strong partner and leader as the sector evolves, including through government funding reform under Journey to Belonging.
Reena Community Services Canada
The following operate under Reena Community Services Canada:
Programs, Housing and Health
5 strategic areas of focus
People First
Individual Supports and Empowerment
- Improve quality of life and person centric outcomes
- Increase responsiveness to individual needs
- Enhance expertise related to vulnerable populations – dual diagnosis, mental health, & aging
Belonging
Housing and Home
- Sustainable housing models to meet individual needs
- Best use of homes to provide options for varied needs
- Expand housing capacity in complex care, mental health and intentional communities model
Partnership
Strengthen Caregivers and Care Providers
- Advocate for care resources in the sector with government and funders
- Create new initiatives and share knowledge from those within/ outside the sector
- Seek new partnerships focused on priority population – especially mental health
Sustainability
Responsible Growth and Development
- Financial sustainability
- Workforce sustainability
- Operation/environment sustainability – infrastructure and program
Well-being
Health and Wellness
- Advance preventative health and safety through proactive, person-centred approaches
- Strengthen provincial advocacy to improve health equity for individuals
- Implement integrated, community-based primary care to support individuals
Centred Content
Highlights of Results
2020-2025 Beyond 20/20 Strategic Plan
An updated and modern Governance structure with a mix of income and assets
Employment
- Fee for service coaching established with 3 coaches, 36 participants, 35 placements
- SET – 70 school board referrals, 52 accepted, 20 employed
Government Relations
- 3 election debates hosted
- 4 ICC meetings and 2 Day on the Hill events held
- Meetings/tours with politicians at municipal, provincial and federal levels
- Received OASIS leadership award
GReena Established
- Community farm expanded to 25 Reena group homes, 2 intentional communities, 7 unique SIL locations, and 10 neighbourhood partners
- Over 16,000 products packaged
HR Stabilization
- 38% increase of staff from 622 to 859
- 55.5% decrease in staff turnover from 13.5% to 6.04%
- 18% decrease in leave of absences from 101 to 83
- 27% decrease in vacancies from 95 to 69
- 58% decrease in grievances from 19 to 8
Health & Wellness
- Since 2019, Reena has worked alongside community organizations in York Region and Toronto to vaccinate the most vulnerable in the community
- 2 physician services introduced (psychiatric consultative services and family physician medical consultations)
- 236 medical consultation requests delivered (in 2024 and 2025), diverting Emergency Department use
- 2nd International Summit on Intellectual Disabilities and Dementia hosted with 34 international experts, and a Mental Health symposium hosted in 2023
- Member of 2 Ontario Health Teams (co-chair of the Western York Region OHT), strengthening health system integration
Housing
- Reena housing expansion of 112 units
- 118 units under construction
- ICC funded by new sponsor
Services
- Family satisfaction – net promoter score of 52 (-100 to 100)
- Updated family handbook
Reena Community Services Canada
2020
Assets: $7,945,063
Revenue: $4,628,087
2025
Assets: $19,205,741
Revenue: $7,940,167
2020
Assets: $38,454,410
Revenue: $52,288,015
2025
Assets: $110,293,938
Revenue: $80,303,409
2020
Assets: $18,403,465
Revenue: $1,167,038
2025
Assets: $39,032,211
Revenue: $5,282,631