Meet Matthew
Matthew, a neurodiverse job seeker with a passion for visual arts and graphic design, struggled to secure opportunities in retail despite his talents and determination. For him, working at Michaels wasn’t just any job—it was his dream job, perfectly aligned with his interests and creative passions.
When Matthew learned about Michaels’ “Makers Like Me” program, designed to create equal opportunities for talent with developmental disabilities, he saw his chance. Through Reena’s Supported Employment program, Matthew connected with the program at Michaels Downsview, where Assistant Store Manager Natasha interviewed him based on what mattered most: his abilities, attitude and motivation.
Matthew was thrilled when he received the job offer. From his first day, the entire Michaels team, led by Cathy and Natasha, welcomed him with open arms, providing comprehensive training and embracing the onsite job coaching that reinforced his workplace success.
Almost one year later, Matthew has built a successful career at Michaels. He’s become a valued team member who genuinely loves his work, gaining tremendous confidence and valuable experience in the competitive job market. His transformation from job seeker to successful employee demonstrates what’s possible when employers look beyond disabilities to see individual potential.
With gratitude to the management and staff at Michaels Billy Bishop Way, Reena awarded the store the Champion of Workplace Inclusion Certificate of Appreciation. Cathy and Natasha deserve this recognition for creating a safe, respectful and inclusive workplace that makes career dreams reality.
Matthew’s journey shows how inclusive workplaces don’t just change individual lives—they strengthen entire communities by recognizing that everyone has something valuable to contribute.